Legal Documents

Note: This is a translation provided for convenience. The Portuguese version is the authoritative legal document.

1. Acceptance of Terms

By accessing or using the Tetoz platform ("Service"), operated by Tetoz Inc., a company incorporated under the laws of the State of Delaware, United States of America, you agree to be bound by these Terms of Use ("Terms"). If you do not agree with any provision, do not use the Service.

The Service is offered to users located in the Federative Republic of Brazil and is subject to both applicable U.S. and Brazilian legislation, including but not limited to the Consumer Defense Code (Law No. 8,078/1990), the Brazilian Internet Framework (Law No. 12,965/2014), and the General Data Protection Law (Law No. 13,709/2018, LGPD).

2. Description of the Service

Tetoz is a SaaS (Software as a Service) platform that provides management, automation, and data analysis tools for companies and professionals. Access is granted upon subscribing to one of the available plans, as described on the pricing page.

3. User Account

• You are responsible for maintaining the confidentiality of your access credentials.
• All activities performed under your account are your sole responsibility.
• You must provide true, complete, and up-to-date information at the time of registration.
• Tetoz reserves the right to suspend or terminate accounts that violate these Terms.

4. Plans and Payment

Plans are charged in Brazilian Reais (BRL) on a recurring basis, according to the chosen billing cycle (monthly or annual). All amounts include applicable taxes unless otherwise indicated. Billing is processed through approved payment partners.

Refund policy: Cancellations made within the first 7 (seven) calendar days after the initial subscription entitle the user to a full refund, in accordance with Article 49 of the Consumer Defense Code.

5. Intellectual Property

All content, brand, source code, design, and technology of the Tetoz platform are the exclusive property of Tetoz Inc. or its licensors. No license or right is granted to the user, except the limited right to use the Service under these Terms.

6. Acceptable Use

You agree not to:

• Use the Service for illegal or unauthorized purposes.
• Reverse engineer, decompile, or attempt to access the source code.
• Transmit viruses, malware, or any destructive code.
• Intentionally overload the servers or platform infrastructure.
• Resell, sublicense, or share access with third parties without authorization.

7. Availability and SLA

Tetoz employs commercially reasonable efforts to maintain Service availability at 99.9% uptime. Scheduled maintenance interruptions will be communicated with at least 48 hours advance notice.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Tetoz Inc. shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, data, or business opportunities.

9. Termination

Either party may terminate the contractual relationship at any time. Upon termination, access to the Service will be discontinued and user data will be retained for 30 (thirty) days, after which it will be permanently deleted.

10. General Provisions

These Terms are governed by Brazilian law. The court of the user's domicile is elected to resolve any disputes, in accordance with the Consumer Defense Code. If any clause is found to be void, the remaining clauses shall remain in full force.